Integrations
Works with the systems your hotel already uses.
Hello.Ai links to your property, food and drink, and housekeeping systems, so every request goes to the right team without extra admin work.
Guest messaging
Guests talk to Hello.Ai on WhatsApp. Email can feed the same inbox.
- WhatsApp Business
Property management (PMS)
Guest details, room numbers and check-in status keep each conversation relevant.
- PMS connector
- Guest profiles
- Check-in status
F&B, POS & kitchen display
Orders go straight to the kitchen display or the order ticket (KOT) process.
- F&B POS
- Kitchen display
- KOT
Housekeeping & engineering
Tasks are tagged for the right team, with time limits and escalation.
- Task routing
- Staff app
- Chat groups
Review platforms
Public reviews are collected and analysed next to in-stay feedback.
- TripAdvisor
- Booking.com
AI infrastructure
Built on Microsoft Azure AI services, with safeguards for privacy and harmful content.
- Microsoft Azure AI
- Encryption
Don't see your system?
Use a ready-made connector or ask us to build one. We'll check what you use during the demo.