Your guests' privacy comes first.
Bank-level security protects every conversation, guest profile and payment on Hello.Ai.
End-to-end encryption
All guest information and conversations are encrypted from start to finish.
Bank-level protection
Enterprise-grade protection of data, whether stored or being sent.
GDPR compliant
Built around GDPR, with clear rules on how data is collected and kept.
Governed AI
Microsoft Azure AI services control privacy and filter harmful content.
Secure payments
Payments are handled securely for orders and bookings.
Human in the loop
Your staff can always see, change or take over any conversation.
Common questions
Only staff you give access to at your property. Conversations are encrypted end to end, and each role only sees what it needs.
Need our security documents for procurement? Contact our team.